10/9/2020 - COVID-19 Statement to beelove® Customers
Dear beelove® Friends,
Time has passed quickly here at Sweet Beginnings. We’ve been pivoting, re-pivoting, catching up on production, and working hard to fulfill and ship every order so that we can continue to provide jobs for formerly-incarcerated men and women in North Lawndale.
We are grateful for all of your patience, support, and kindness during these really challenging times. Your purchase of beelove® products keeps us going and gives us hope for the future.
Now that it’s fall, we’re buzzing with excitement about the holiday season! To prepare, we’ve made some adjustment to our schedule. Please check out our updates below:
Extended days and hours
Starting October 5th, our team will be onsite for production, order fulfillment, and shipping Monday through Friday from 8:00 am – 4:00 pm. In the event that the City of Chicago moves back a phase due to COVID19, we will adjust our days and hours accordingly.
Yes! Upon checkout from beelovebuzz.com, please select “Pick-Up” as an option. Our team will be available M – F; 3:00p – 4:00p for curbside pickup.
We are experiencing delays with our supply chain. This is limiting our current availability of beelove® Chicagoland raw natural honey. Right now, we can only release one jar of honey per customer. We are well stocked with our beelove® honey-infused skincare line, so please order all of the beelove® restorative and hydrating skincare products you want!
UPS Shipping and Box Theft
Once we ship your order, you will receive a shipping notification from UPS with a tracking link. Please check the link out to find out where your order is in the shipping process. We have received word from several customers that their packages were stolen upon delivery. This is frustrating, so please check the shipping notification.
Please send any inquiries to our email address at email@example.com.
The Sweet Beginnings’ Team
We'll get right back to you!
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